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Average service price

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$ 4450
Interstate move average
11% less than market avg.
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Review summary

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227 reviews

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Joe Galler
Mar 03, 2025
Long-distance move from Brooklyn, NY to El Segundo, CA

Reliable and Stress-Free Move

MoveSafe Relocation made my long-distance move effortless! Their team handled everything with professionalism, from packing to delivery. They ensured my belongings arrived safely and on time, keeping me updated throughout the process. If you're looking for a stress-free moving experience, I highly recommend MoveSafe Relocation.

Move size: 3 Bedroom Home Service cost: $3700

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Marni Martinez
Sep 11, 2023
Long-distance move from Orlando, FL to Dallas, TX

Bait & Switch

I was sold a service that was not delivered and resulted in the worst moving experience.

I've moved across country 2x previously and used other moving companies that provided excellence service, cared for my home goods, and kept me in the loop on arrival.

After 90% of my goods were loaded on the truck I was slapped paperwork for ANOTHER moving company that had a D1 rating on the BBB. I was confused as to why I was signing paperwork for a company that I didn't have knowledge of to deliver my property. I refused to sign the paperwork and immediately called MoveSafe. The customer service lady argued with me that the other moving company was reputable, and that the BBB was a "pay to play" service and the ratings were not "real".

After being advised that if I didn't sign the paperwork, they would not be able to proceed with my move, I signed under duress.

Once my items arrived 10 boxes were smashed, plastic bins were cracked/broken and mangled. Needless to say, my belongings also didn't fare well. Additionally, the guys who delivered my property didn't have the bill of lading or box manifest so tracking what was being delivered vs. what was originally loaded on the first truck was sketchy at best.

I will say William, who called me to confirm my move, was an absolute joy to work with.

If Sonny, the slick sales guy gets you on the phone for a high-pressured sale, don't buy his narrative. I was told that my items would be on one truck and the movers who loaded would be unloading my property. This was a HUGE thing for me when making my decision on which company to go with.

Save yourself the headache of movers who don't care for your property and find another service.

Move size: 1 Bedroom Home Service cost: $4500

Thumbnail photo by Marni Martinez of MoveSafe Relocation Second thumbnail photo by Marni Martinez of MoveSafe Relocation
Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.

We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Peter Miller
Nov 04, 2023
Local move from Boynton Beach, FL to Miami, FL

Very polite and professional

I was referred to you by Katie and Pat Miller. Dave and Eric showed up on time. They were very careful and wrapped all my

furniture. They were so polite, professional and really great guys. They worked diligently to get the truck loaded by a certain time. I followed them to the location that my furniture was being unloaded. Everything was unloaded and put in the house carefully. Nothing was broken or scraped. The two of them are great guys, very friendly and I felt very happy to have them moving my things. I would give them a ten if I could. Thank you Dave and Eric so much. It was great meeting you and I will recommend you to others.

Move size: 4+ Bedroom Home Service cost: $750

Official company response

Thanks for sharing your experience! We aim to make moving less stressful, and I'm glad we could help you with your cross-country move. It's great to hear our team provided a smooth, efficient service.

Best,
Customer Service
MoveSafe Relocation

Court Hub
Sep 29, 2023
Long-distance move from Dallas, TX to Ann Arbor, MI

SCAM - DO NOT USE MOVESAFE RELOCATION!!

Worst moving experience of my life. ZERO STARS. DO NOT USE MOVE SAFE RELOCATION!!

-- The positive reviews on this site are FAKE!! They will remove their company page and change their company name when too many complaints are online.

-- They are not movers! They are BROKERS that arranges the transportation of a customers’ personal household possessions. Brokers do not have vehicles and do not assume responsibility nor take possession of the household goods. They do not take any accountability for the service!

-- Once they have your NON-REFUNDABLE money they do not care about you. You will not get your money back even when they break your things.

-- They will hold your things hostage and not unload it from the truck until they get paid in full.

-- It is a bait and switch scam. They charged me double the original quote and held my things hostage in the truck until I signed the "revised estimate".

-- I have video proof that they overcharged me $1,200 for 300 cubic ft moving truck I did not use. I called to get a refund and they called me a liar.

-- Three different agents promised me a delivery date 2 days after my pick-up, but it was 3 weeks late. They told me it is my fault and that the contract gives them up to 2 months to deliver.

- I called every day to get a delivery date and they no one knew where my stuff was located. They were rude and arrogant and awful.

- Once I realized they were con artists I asked if they were licensed to move across the nation. The agent immediately got angry, told me I can find their information on my contract, and then hung up on me.

-- Do not trust anything they tell you over the phone! They will lie to you and say whatever it takes for you to hang up the phone.

-- The sleazy sales person, Andrew, LIED ABOUT EVERYTHING when creating a quote and locked me into an nonrefundable deposit with lies and deceptive business practices.

-I asked about the negative online reviews and Andrew claimed it wasn't for their company, but instead it was for a company that used to own them and they are no longer associated with them. This was a lie.

-Andrew gave me his "direct phone number" in case of issues or questions, but it was not a real number. This was a lie.

- Andrew told me I didn't have to remove clothes from the dressers and I put ship blankets and soft items in garbage bags. These were more lies.

-Andrew promised that my stuff would be in one truck the entire time. This was another lie. Everything was loaded into two different trucks, then unloaded into a warehouse (they would not tell me where it was located), and then packed into another van to drive across country, and then unloaded into another van to transport everything to my storage unit. That is FOUR DIFFERENT transfers when Andrew said everything would stay in one truck. He lied again.

- Andrew said that it was MoveSafe company movers every step of the way. This is a lie. They do not move anything. They just call the movers and give them your address. Do not use MoveSafe Relocation!

--The team who unloaded everything into a storage unit was inexperienced and didn't understand that fragile boxes should not be on the bottom under large heavy boxes stacked 8 boxes high.

-- I am missing 5 boxes, the foot board to my queen bed, and they tried to deliver things to me that were not mine. Your things will go missing.

-They broke numerous dishes, my peloton screen, luggage wheels, and did not wrap my new desk and it is now demolished with scratches and dents. They will absolutely break and damage your possessions.

DO NOT USE MoveSafe Relocation!! It's a scam. They will steal your money, break your things, and you will regret it!!!

If you had a horrible experience as well, be sure to speak up and file complaints with the Better Business Bureau and the US Department of Transportation FMCSA. There have been 7 FMCSA complaints filed in the last 6 weeks against this company.

BBB:

https://www.bbb.org/file-a-complaint/0633-92032708/form

FMCSA file a complaint:

https://nccdb.fmcsa.dot.gov/nccdb/home.aspx

FMCSA - link to see previous complaints against the MoveSafe Relocation scam:

https://ai.fmcsa.dot.gov/hhg/SearchDetails.asp?ads=a&id=29915140&id2=31588386&f=lan%3DEN%26search%3D5%26ads%3Da%26state%3DFL

Here are their numbers for the complaints:

USDOT No. 4021844 / MC No. 1517170

I cannot say this enough - MoveSafe Relocation is a SCAM

Move size: 2 Bedroom Home Service cost: $7000

Thumbnail photo by Court Hub of MoveSafe Relocation Second thumbnail photo by Court Hub of MoveSafe Relocation
Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.
Contact and Communication: We apologize if you felt that our communication was inadequate. Our goal is to ensure every customer has a direct point of contact. If you have had trouble reaching the right person, we will review our communication protocols to ensure this does not happen again.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.

We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Yve Han
Apr 11, 2024
Long-distance move from Ballston Lake, NY to Albuquerque, NM

Not an actual moving company, but oh well communication is even worse.

I am a female in 20's and their QA was not afraid to shame me emotionally and passively. Would highly recommend to AVOID.

I got a phone call from this company while I was looking to move from east coast to mid-west. It was very stressful process as I thought having broker company would help with actually getting stuff figured out with moving company, but no. I had to explain myself repeatly to both this company and the actual moving company (which I did like talking directly to the moving company than going through Movesafe). #1 QA is not afraid of pulling "oh I'm sorry you didn't read the fine prints when you signed the paper"... As I did, couldn't find where it was written, asked them to screenshot the part and send over, never responded and annoying. It was along the line of "please send me a screenshot stating that lower volume of items will be combined with other mover's truck" - whatever the reason maybe (prob cost related), it was not explictly stated, and when I called to understand/potentially speed up the moving process, the guy who called himself a QA said was "Oh it's on the paper, you just didn't read it".

Umm... Still waiting for the email response with screenshot.

Not only that, I couldn't get the actual follow up from Movesafe to a simple request as getting a form from the moving company due to damaged furniture during transit for claims. They did respond that they will get back to me, which they never did.

I re-followed up directly with the moving company after a few days, and they were able to help out, even how to submit the claim.

Only embarrassment and annoyance, blockage of communications experienced with this broker company.

Move size: Studio Service cost: $2232

Thumbnail photo by Yve Han of MoveSafe Relocation
Official company response

Thank you for taking the time to express your concerns and share your experience. At MoveSafe Relocation, we prioritize customer satisfaction and strive to provide transparent, efficient, and professional moving services.

We apologize if any interactions with our staff were not up to the standard you expected, especially regarding your experience with an employee named Tina. We will review this internally and ensure that all our customer service representatives are providing the level of service that our customers deserve.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.

We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Patrick Ramirez
Apr 12, 2024
Long-distance move from Downey, CA to Austin, TX

Do Not Use This Company

We shopped around for days to find an affordable moving service. We were moving from California to Texas.

The original contract/quote was 3100$

1525 upfront

806 at pickup

806 at drop off

We paid for the upfront cost, and the day of the pick up, the moving company then added 2200$ extra to the bill.

Mattress covers (said we HAD to use theirs)

Too many stairs (14 of them)

Too far from the front gate/street (80 feet)

Boxes were “large” not medium

2 loose items not in boxes

Mirror was bigger than expected

Etc etc (the fees kept coming)

I had no choice but to pay it, as there was no time to change the plan. We reached out to the company, and they said “we will look into it”. Days passed, and it took the company 11 days to get us our stuff. They demanded 1268$ at drop off AND said it was going to be 450$ extra because they couldn’t get their 18 wheeler in the apartment gate.

They delivered multiple boxes with broken items.

None of these details were conveyed to us, and at every step they charged more and more and told us we couldn’t have our stuff without paying (holding it ransom)

Then when I expressed my concerns to the delivery team, they told me “all companies lie about the price because if we didn’t, you would have looked elsewhere”

The most scummy, unprofessional situation I’ve ever dealt with. DO NOT USE THIS COMPANY - but if you need to use movers, make sure your contract has all fees up front so you know what you’re paying.

Move size: 2 Bedroom Home Service cost: $5718

Thumbnail photo by Patrick Ramirez of MoveSafe Relocation
Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

We encourage all potential customers to read reviews, ask questions, and fully understand their contracts before moving forward with any service. Our team is always available to provide detailed explanations and clarify any concerns.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.


We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Irma Rodriguez
Apr 27, 2024
Long-distance move from Lebanon, TN to Taunton, MA

Worst of the worst

Do not use this company save yourself money! Quotes go from what they quote to almost double. The movers are just as bad as this broker. I’m out 7200 already, stuff still hasn’t been delivered and I dread what conditions my items will arrive in. They’re still trying to get another 800 for a shuttle truck that was not mentioned on the phone. They quote without physically seeing what is being moved. Everything that can go wrong has with these people

Move size: Partial Move Service cost: $7200

Thumbnail photo by Irma Rodriguez of MoveSafe Relocation Second thumbnail photo by Irma Rodriguez of MoveSafe Relocation
Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.


We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.



Sincerely,

Customer Service Team
MoveSafe Relocation

Craig Miller
May 16, 2024
Long-distance move from Inez, KY to Bluffton, SC

WORST EXPERIENCE EVER!! DO NOT USE! SCAM

Where do I begin?

1. They sub contract all their moves. Our movers were 3 middle eastern men that couldn’t speak English.

2. The drivers got lost and I had to travel 1.5 hours to get them and bring them to my home.

3. Once they arrived at the house, they were incredibly rude to my wife and told her that there was too much stuff and that they wouldn’t be moving it.

4. Once they got done shouting at their boss (another middle easterner), they decided we would owe them $13,000. Their original quote WITH A DETAILED LIST OF ITEMS, was around $4,000. This was on TOP of the amount we had to pay Move Safe (around $4500). We settled on $6300 and they STILL did NOT take everything they were paid to take!!!

5. They then played basketball on my son’s basketball hoop and chose to stand around for 3 hours before they did anything. Then decided to come back the next day to fill the truck up.

6. Once they left the house with a full truck, they decided to change the plans and deliver next day. They texted me at 11:00pm and told me they would be in town at 4am and that they wanted to deliver early. I left work at noon the next day to meet them. They then told me they were a hours away. 4.5 HOURS LATER THEY SHOWED UP!

7. They unpacked the truck like they were in a huge hurry. Then bullied me into signing an insurance waiver. AT THIS POINT I JUST WANTED THEM TO LEAVE!

8. Once I began unpacking, I realized that they had picked up boxes that specifically said “DO NOT TOUCH, MOVER DO NOT TAKE! FRAGILE” Guess what, my wife’s snow globes, family heirloom glassware, ALL DESTROYED! SHATTERED! Irreplaceable items!

9. Now when I am trying to call back Movesafe to complain, they’ve left me on hold for 30 minutes so far!!!! DO NOT USE THIS COMPANY!!! SCAM ARTISTS!!!

Move size: 3 Bedroom Home Service cost: $10725

Thumbnail photo by Craig Miller of MoveSafe Relocation Second thumbnail photo by Craig Miller of MoveSafe Relocation
Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.

Contact and Communication: We apologize if you felt that our communication was inadequate. Our goal is to ensure every customer has a direct point of contact. If you have had trouble reaching the right person, we will review our communication protocols to ensure this does not happen again.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.

We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Lourdes Valentin
Sep 02, 2024
Long-distance move from Grove City, OH to Woodruff, SC

Total Nightmare! DO NOT USE THIS COMPANY

Let me start by saying that they are so customer-oriented over the phone that you fall into their trap. You are doomed if you do not have money to buy extra insurance.

According to the first person who sold me the service, the moving company would pack for me and then stage my furniture in the new house. After the worst moving experience I ever had, with most of my stuff broken or damaged, all they said was, "I'm sorry for your experience. You did not buy extra insurance; all we can give you is 150 dollars; that is our responsibility."

The movers we got were utterly unprofessional; they did not know how to pack anything. The TV boxes I paid for never made it, and by the way, they do not stage anything, so while watching in disdain my stuff getting out of that truck either broken or damaged, the movers told us they do not stage anything that those were promises from the broker to sell us the service.

Since then, Move Safe Relocation has stopped using those movers due to multiple complaints. However, they never took responsibility for connecting us with them nor offered anything to alleviate the financial burden and the emotional distress that this provided to my family. DO NOT USE THIS COMPANY!

Move size: 3 Bedroom Home Service cost: $8500

Thumbnail photo by Lourdes Valentin of MoveSafe Relocation Second thumbnail photo by Lourdes Valentin of MoveSafe Relocation
Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.

We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team

Vince Bilello
Aug 19, 2024
Long-distance move from Florida to North Carolina

Moving scam

This company is a middleman. They sub their moves out. Nothing but lies and up charges

What was quoted as 2850 became almost 8000

I did add some things but not 5000k worth. STAY AWAY FROM THIS COMPANY AT ALL COST

Movers showed up in a budget rent a truck. The guys were hard workers and sure they got paid little. Some of my stuff showed up damaged and they play games in paying for damage.

BEWEAR!!!!!

Move size: 3 Bedroom Home Service cost: $7850

Thumbnail photo by Vince Bilello of MoveSafe Relocation Second thumbnail photo by Vince Bilello of MoveSafe Relocation
Official company response

Thank you for taking the time to share your feedback. We take all customer concerns seriously and would like to address the points you’ve raised.

Revised Estimate: The additional charges you mentioned are part of a revised estimate process, which is standard in the moving industry when the actual volume or requirements exceed the initial estimate. Customers are always given the option to decline and make alternative arrangements, as you did.

Commitment to Improvement
Your feedback is valuable to us, and we are committed to improving our services. We regret that your experience was not positive and would like to resolve any outstanding issues.

We regret that your experience did not meet your expectations and that you encountered several issues during your move. Our goal is always to provide reliable and transparent service, and we apologize for any shortcomings in your case. If there are any unresolved issues or if you would like to discuss this further, please do not hesitate to contact our customer service team.

Sincerely,

Customer Service Team
MoveSafe Relocation

Not showing 104 filtered reviews.
Last updated on 2024-09-24.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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MoveSafe Relocation has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 811 Lucerne Avenue, Lake Worth, FL, 33460, but movers usually cover a much larger area.

Company Notes

Moving involves more than just transporting items from one place to another, which is especially true when considering moving long-distance. A successful relocation is all about ensuring the most seamless and secure transition to your new home. At MoveSafe Relocation, our experts specialize in long-distance moves, providing peace of mind through professional coordination and support. If you’re looking to partner with the best, most experienced, and utterly devoted long distance movers.

Licenses & Certificates for MoveSafe Relocation

Companies that transport household goods within Florida like MoveSafe Relocation have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the MoveSafe Relocation license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: 4021844
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is MoveSafe Relocation cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For MoveSafe Relocation, we estimate that their average long-distance moving costs will be around $4450, based on 183 long distance moving reviews.

This could mean that long-distance moving services costs of MoveSafe Relocation for moving between states is cheaper with about 11% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed MoveSafe Relocation. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on MoveSafe Relocation - a professional company located in 811 Lucerne Avenue, Lake Worth, FL, 33460. Discover Lake Worth, Florida moving companies.

*MoveAdvisor may not be affiliated with MoveSafe Relocation and the estimates may be provided from other professional movers in our network.

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